Frequently Asked Questions

Everything you need to know about your Kizer shopping experience.

How long does shipping take and what are the costs?

Standard shipping typically takes 3-5 business days within the continental US. We offer free shipping on all orders over $75, while a flat rate of $6.95 applies to orders below that threshold.

What is your return and exchange policy?

We offer a 30-day return window for all unworn items with original tags attached. You can initiate a return or exchange through our online portal to receive a prepaid shipping label.

How do I know which size will fit me best?

Every product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.

What payment methods do you accept?

Kizer accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Are your materials sustainably sourced?

Quality and ethics are at our core. 80% of our current collection is made from organic cotton or recycled polyester, and we partner only with factories that guarantee fair labor practices.

Can I track my order once it has been placed?

Yes. Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.